Water damage help in Midland, Odessa and nearby towns

We take requests from across the Midland and Odessa area. The water damage is the same wherever you live, but a few things change from town to town: who supplies your water, whether you're on a well or septic, and how long it takes a crew to reach you.

Midland

Inside city limits, your water comes from the City of Midland. The City notes that some areas outside city limits are served by other providers, such as the Midland County Utility District, so it is worth knowing which one you have. A break on the utility's side of the meter is theirs to fix; a break on your side is a job for your plumber. The City's FAQ lists 432-685-7270 for low pressure and other water issues.

The City has had its own water system problems. In late February 2025 it reported a valve malfunction near State Highway 158 and a zebra mussel infestation at its water treatment plant that took part of the plant offline. When service comes back after an outage, check under sinks and behind appliances for leaks that start once the pressure returns.

Odessa

Odessa and the Ector County side of the metro, including Gardendale, have the same weather and the same hard water as Midland, so the leaks look the same here too. Send a request from anywhere in Odessa and we pass it to a company that works on your side of town.

Midland County communities

Outside the city, we take requests from unincorporated communities such as Greenwood, Spraberry, Warfield, Cotton Flat and Valley View. Many of these homes have their own well or septic system, which changes the first few steps.

Private wells

To stop the water on a well, turn off the pump at its breaker or close the valve after the pressure tank. Closing one fixture valve won't do it. Once the water is stopped, restoration works the same as anywhere else, but a pump that ran nonstop trying to keep up with a burst pipe may need service too.

Septic systems

If wastewater backs up into the house from a septic system, treat it as black water. Porous materials it touched are generally removed, and cleanup should be done in protective gear. Call a septic service for the tank and a restoration company for the house.

Stanton and nearby towns

We also take requests from Stanton and other towns within reach of Midland and Odessa. The further out you are, the longer a crew may take to arrive, which makes your own first steps more important: stop the water, cut power to wet rooms if you can do it safely, take photos, and move belongings to a dry room. If we can't find someone who can get to you, we will tell you so you can make other calls.

Sources: City of Midland water FAQ, City of Midland, March 2025. Checked October 2026.